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Virgin Limited Edition

Why work for Virgin Limited Edition?

Our people work hard but never forget to have fun while they are doing it! We believe in treating our people with respect, looking after them and allowing them the freedom to be themselves and flourish.

Current Opportunities

You’re in luck! We’re currently recruiting for a number of positions.

Remember to read the job description carefully before sending your CV to unless otherwise specified.

Virgin Limited Edition - Operations Support Executive (6-12 months Fixed Term Maternity Cover)

The position is based in Hammersmith where the central Operations, Sales & Marketing, People and Accounts Teams are located. In the Hammersmith office, we effectively act as the central support teams for our collection of luxury properties / hotels which are all around the world. Due to the diversity of the properties it is necessary for this role to be both flexible and supportive; these are not city centre hotels and an understanding of different operational circumstances is required.

To be considered for this role, you must have the right to work in the UK.

What's the gig?

Here’s what you’d do:
The role would report into the Group Operations Director and would support the operations function. The remit would include all aspects of the guest experience and property management but it is envisaged that the focus would be on analysis and project management. Project examples may be solving a P&L issue, analysis of consumptions/ costs procurement challenges, reviewing menus and wine lists to ensure balance and quality, identifying any areas that may need attention, Health & Safety support including carrying out and review internal H&S audit and compliance and managing critical path information for specific activities and actions.

It is likely that the successful applicant will have a particularly strong background in Food & Beverage operations. The individual would also need to have strong coaching skills and be highly supportive in style as they cannot achieve without the ability to motivate and influence the teams they become involved with. In the end we view the central team as providing a service for the properties. The role is a bit of a troubleshooting one and should be solutions led, offering alternatives and support the property team to implement. Potential overseas travel to our properties may be required to support the operations onsite with any tasks required (ie supporting a large event, undertaking specific projects, etc) .

Here’s what you need in your tool kit:

Qualifications/ Experience

  • 2 years + experience of luxury property Front Office or Food & Beverage.
  • Financially astute – able to “read”, understand and suggest actions from financial information.
  • Good understanding of cost control and able to take action to protect profit margins.
  • Experience of designing and implementing processes.
  • Some knowledge of Health & Safety requirements.
  • Experience of openings an advantage.

Behaviours/ Skills

  • Highly computer literate: confident and proficient with Word, Excel, PowerPoint, Outlook
  • Self-motivated, punctual, reliable, able to maintain confidentiality.
  • Excellent written and spoken (face to face and phone) communication skills.
  • Ability to show initiative in developing the role and to work with minimal supervision.
  • Strong team player.
  • Able to come up with options and make recommendations.
  • Strong planning and organisational skills.
  • Ability to influence and persuade.
  • Attention to detail.
  • Hands on approach.
  • Energy, passion and committed to excellence.

Here’s the deal:

*8Package & Benefits**

  • Competitive salary based on experience
  • The official office hours are 9am to 5.30pm, Monday to Friday however you would be required to work as and when necessary to fulfil your role. No overtime is payable
  • 20 days paid holiday per year plus public holidays
  • You will be eligible to join our group personal pension scheme from day one. We will match your pension contributions up to 5%.
  • One of the most fun teams you could ever wish to join!

If this role sounds like it could be your next challenge, please email . Due to the high volume of applications that we receive, we will only be in touch if you are successful.

Virgin Limited Edition - IT Operations Manager

The position is based in Hammersmith where the Virgin Limited Edition Head Office is located. The business comprises of Roof Gardens/Babylon Restaurant in High Street Kensington, Ulusaba Private Game Reserve in South Africa, Mont Rochelle Hotel & Vineyard in South Africa, Mahali Mzuri a luxury tented camp in the Maasai Mara, Kenya, Son Bunyola Estate in Majorca, Necker and Moskito Islands in the Caribbean, Necker Belle a luxury catamaran, Kasbah Tamadot in Marrakech and The Lodge (a Ski Lodge) in Verbier, Switzerland.

The role supports the IT Director in the management & delivery of the IT service across the VLE Group. A key aspect of the role is around the management of our numerous 3rd party technology service providers. One of the main objectives is to ensure processes, procedures and standards are aligned and maintained across these external service providers.

Another very important part of the role is to ensure that our end users are aware of, and utilising the agreed procedures for raising tickets and requests, and understand the various service level agreements we have in place and how to go about checking the progress of their tickets and raising escalations where necessary.

This is a hands on role that will from time to time involve the direct support of end users. It will also entail scoping and delivering a number of projects related to service and technology alignment and improvement,

To apply for this role, you must be eligible to work in the UK.

Here’s what you need to have:

Qualifications & Experience
• One or more professional qualification in the area of IT Service Management such as ITIL or SDI
• Experience in managing 3rd party service providers
• Experience in supporting users at all levels, both face to face and remotely
• Project work, including delivering infrastructure requirements to support a diverse range of global IT systems & applications
• Experience of running a tendering/RFP process would be beneficial
• Travel & leisure industry experience would be beneficial

Behaviours & Skills
• Empathise with your customers/end users
• Ability to bridge the gap between technology and the business
• Good time management skills
• Able to prioritise and meet deadlines
• Commercially astute
• Approachable attitude – happy to provide a “service”
• Assertive and confident in dealing with people & suppliers
• Flexible approach and happy to get involved in ad hoc activities outside their remit

Here’s what you’d do

Supporting and assisting the IT Director, specifically 3rd party service provider management
• Review incidents and service requests raised on our 3rd party service providers by staff from across the Group and ensure they are being appropriately prioritised and handled
• Ensure IT procedures (e.g. joiner/mover/leaver) are harmonised, documented, published, understood and followed by internal staff and our IT service providers
• Hold regular service review meetings with our service providers and ensure they are meeting their contractual commitments and SLA’s
• Provide regular IT service reporting to internal stakeholders (Exec and Property Management teams)
• Assist with supplier selection and on boarding

End user support
• Engage with users & stakeholders from across the business to ensure their IT needs are understood and being met
• Review, streamline and harmonise all IT procedures around staff on boarding, staff moving riles/properties and staff leaving
• Continually review IT tools and technologies (hardware, software, applications) to ensure they are fit for purpose
• Assist with end user support issues, taking a balanced approach between getting directly involved or escalating to 3rd party support

Project Work
• Scope, plan and manage small IT projects ensuring business buy in and commitment
• Scope, commission and oversee projects from 3rd party service providers
• Be the IT representative/lead on others projects from across the Group
• Track project spend against budget and report project progress to the Management & Executive Teams

Other responsibilities
• Ensure Conference/Meeting Room IT/AV is functional, tidy and documented
• Assist the IT Director and other members of the IT Team with ensuring that Guest facing IT & AV services are of the highest standard
• Be an escalation point for IT issues and incidents
• Assist the IT Director with the preparation of business cases, budgets and forecasts for IT spend across the Group
• Deputise for the IT Director as required

Here’s the deal

• From the first day of your employment with us you will be eligible to join our group personal pension scheme. We will match your pension contributions up to 5%
• The official office hours are 9am to 5.30pm, Monday to Friday however you would be required to work as and when necessary to fulfil your role. No overtime is payable
• 4 weeks annual holidays + Bank Holidays
• One of the nicest teams you could ever wish to join!

Virgin Limited Edition - Management Accountant

Virgin Limited Edition is an award-winning collection of unique retreats, chosen for their beautiful locations and magnificent surroundings; each offers a sense of fun, style, luxury and exceptional personal service.

To be considered for this role, you must have the right to work in the UK.

This role reports into the Finance Manager; supporting them and the wider finance team in providing high quality management accounts and support to the business as a whole. This role is based in Hammersmith, London where our central teams are located.

Company profile

As the Operating Company of Virgin Limited Edition, VLE manages, directs and supports all of the operating activities at each of the group properties. Some of the individual property units have their own dedicated finance teams while others are more fully supported by the Virgin Limited Edition team in London.

The responsibilities of the Finance team of Virgin Limited Edition include the following:

  • Maintenance and reconciliation of the financial records of Virgin Limited Edition and Virgin Hotels Group Limited, including preparation of monthly financial statements, Balance Sheets, Forecasts and Cash Flow statements.
  • Management of Accounts Payable for VLE properties.
  • Management of receipts and inter-company account reconciliation.
  • Treasury – preparation, review and management of group cash flow forecasts.
  • Group banking – management and control of all group banking and credit facilities.
  • External Audit – co-ordination of UK statutory audits, provision of tax information and meeting all group reporting and consolidation requirements.
  • VAT & Statutory requirements – preparation and review of all UK VAT returns, preparation of PSA return and P11D’s

Here’s what you need in your tool kit:

Qualifications/ Experience

  • CIMA / ACCA qualified, or part qualified with solid relevant experience
  • Excellent MS Excel skills and willingness to learn PSF (the accounting system)
  • Accounts experience in hospitality essential

Behaviours and Skills

  • High level of numeracy and accuracy
  • Excellent time management skills
  • Ability to work under pressure and meet deadlines
  • Self-starter and self-motivator
  • Enthusiastic and willing to learn
  • Flexible and adaptable
  • Excellent organisation skills
  • Excellent attention to detail
  • Ability to establish rapport and build partnerships with colleagues and clients
  • Helps and supports team members in accomplishing department goals

What’s the gig?

Here’s what you’d do:

  • Production of the management accounts (including commentary) for Spanish properties (consisting of 6 different P&L’s and balance sheets, for each individual property) within agreed timescales as set out;
  • Assists with the production of the budgets on annual basis and forecasts on a monthly basis for Spanish properties and VLE;
  • Review on a monthly basis the variances and understand the cause compared with budget, forecast and prior year;
  • To undertake monthly review of purchases (all PO’s), to ensure they are correctly processed in the system and any items outstanding are queried;
  • Check and review payroll for Spain properties;
  • Prepare the balance sheet reconciliationson a monthly basis, clearly identifying reconciling items, and processing any adjusting entries on the system after approval for Spain properties;
  • Ensuring all revenue and receipts has been correctly posted in PMS (Protel) for the Spanish properties;
  • Assist with the preparation of the year end files for all properties within the group;
  • Assist with the preparation of the annual financial statements;
  • Assist with the treasury function, arranging funding to the properties as required and ensuring the loan schedules are kept up to date and in line with approved budgets;
  • Ad hoc tasks as requested by Finance Manager

Here’s the deal:

Package & Benefits

  • Competitive Salary
  • Performance based bonus
  • The official office hours are 9am to 5.30pm, Monday to Friday however you would be required to work as and when necessary to fulfil your role. No overtime is payable.
  • 20 days annual holidays + Bank Holidays
  • Additional day off for birthday
  • Tribe Discount Card
  • From the first day of your employment with us you will be eligible to join our group personal pension scheme. We will match your pension contributions up to 5%
  • We will contribute 50% towards private healthcare after 12 months service & then 100% after 2 years’ service.
  • Season ticket loan
  • One of the nicest teams you could ever wish to join!


The Roof Gardens in Kensington has long been one of London’s most spectacular and extraordinary landmarks. Originally designed as an escape from London rather than a pedestal above it, The Roof Gardens comprises of three themed gardens spanning across 1.5 acres, a private members Club and Babylon Restaurant all 100ft above Kensington.

We pride ourselves on not only our unique and stunning venue with excellent food and beverages, but on our professional, friendly and efficient staff, who all contribute to making The Roof Gardens a venue to be proud of.

We currently have a range of casual opportunities available:
Bartenders and waiters to work across our events
Waiting Staff at Babylon Restaurant

To find out more about the positions available at The Roof Gardens please click here

How It Works

Our properties are located all over the globe and our recruiting policy is to recruit as locally as possible and give back to our communities by offering training and employment. Additionally, most countries we operate in have work permit restrictions which mean that permits can only be obtained when there is no suitable local candidate for the role.

Once you've sent your covering letter and CV successfully, you'll receive an email confirmation. Whilst for some of you the journey will stop here, if you’ve caught our attention our team will contact you regarding the next steps.

Send Us Your CV